Reviews
Take a look for yourself on what your neighbors are saying about us.
Take a look for yourself on what your neighbors are saying about us.
Top quality work, honest people & fair prices....it doesn't get any better. We've used Paul & crew for over 3 years for septic, gravel & road services. Paul's vast knowledge & experience have been invaluable to us, we can't recommend Hartcraft highly enough!!
Hartcraft Septic has done a great job of maintaining our septic system. They inspect it annually and are quick to provide service when needed. I would give the Six stars if I could. Highly recommend Hartcraft Septic.
Paul and his father were very professional and prompt. The service was first-class and I could tell that septic tank was in their heritage.
We've used Hartcraft for several years to maintain our septic system and have had great service! We rarely have issues, but when we do Paul is quick to reply and schedule a visit for repair if necessary. Would definitely recommend!
Great, local Hill Country family business. These guys have been around Gillespie County for a long time and they know what they are doing. They price things out fairly, they get the work done with excellence, and they go above and beyond on customer service. When we had an irrigation issue after a septic install, Paul made sure to come back multiple times to make it right even though it cost him lots of extra time.
The Hartcraft’s always takes care of us. They always respond quickly. Thanks Paul for 10 years of great service.
As a local real estate agent it is always great to go with the best! Highly recommend!
Great Work at a fair price. They have done lots of work for me and have always done a great job.
Great service! Friendly employees! We had alarm go off and I I called to set up an appointment. Paul Sr answered my call and a couple hours later he arrived to check out the situation. He repaired my pump on the spot and we were back in business. And a very reasonable price too! Highly recommend!
We have used Hartcraft Septic for 23 yrs and have never had any concerns. If we need help with our septic they are always there ready to help.
This family business is what makes the Hill Country what it is, great hard working people that stand behind their work and do an awesome job!!!
Great family that has been in the hill country a long time,their work ethic and detail is unmatched. They go above and beyond, and they are honest and give a fair price. I highly recommend anyone who needs septic work done to give these people a call.
From start to finish, these guys do it right. I could not be more pleased with their work. They took care of my property and responded to each of my requests. No surprises and no unnecessary expenses. I wholeheartedly recommend them.
Hartcraft has been very helpful and responsive! They addressed my issues quickly, and got our system back up and running shortly after we contacted them.
Excellent customer service! From the installation and maintenance to getting back to me when I have any questions. 100% recommend!
I have know Paul and Vicky Hartcraft since the 1990’s, back when Paul III was running the equipment and Vicky was in the ditch putting in septics. Truly the beginnings of their successful Mom and Pop business. The business has grown since those days and that is because they are fair and do what they say they will do. Paul IV is very active with his father in the On-Site Sewage Facilities , Maintenance of the OSSF, and Pumping of Septics and Grease Tanks, plus other aspects of their topsoil and road building business. The Hartcraft Family truly knows how to get things done, no matter what the terrain or soil conditions are on your property. I would recommend that you give these guys a call. Dwayn B.
Paul Hartcraft is extremely knowledgeable about septic systems and maintains and corrects issues before they become major problems. He’s honest and fair priced and has everything to keep your system in great shape. Highly recommended!
Excellent job, very timely and a very reasonable price. Highly recommend!
Not only were these fellows friendly and competent, they went the extra mile to ensure a thorough, clean job was performed. Far and away the best of my prior experiences with others. Will definitely use them again.
Have been with the Hardcraft’s since 2018 when they installed my tank. Been very dependable ever since! Thanks Hardcraft’s!!!
The people at Hartcraft Septic have always served me well. Good people!
It was a pleasure working with Paul. He has great equipment and is very knowledgeable and professional.
Outstanding service. These folks are awesome to work with.
Reliable and professional septic service from install to ongoing maintenance. Happy customer for 10y!
Calling Hartcraft Septic was absolutely the best decision ever! We had some issues but had no idea where the pipes were for plumbing. I was super nervous at first that Paul would had given up after digging and looking around for the pipes but to my surprise, he never quit, called for backup, and got our plumbing working back to normal again! And the price was absolutely amazing too! Normally, people want to take advantage and charge outrageous, but I was super happy to see the bill! I can't rave enough about the work ethic, professionalism, determination, and pricing! Thank you so much
Have used Hartcraft Septic Systems for 9 years. I have found them to be dependable & informative. I would recommend Hartcraft for you Septic System needs.
High quality service, timely
They are always quick to help, and very transparent! Highly recommend!
We could not be more pleased with the work, the customer service, and the professionalism of the Hartcraft team. They do first rate work at a reasonable price and they really listen to their customers. They know their business well and have been effective in educating me in terms that are easily understood.
Hartcraft Septic Systems has been providing excellent service for Fredericksburg Funeral Home for 20 years. Annual inspections & reports as well as fast repair service.
Hartcraft Septic System helped us out at short notice. They were professional, polite and friendly. Definitely keeping their number in my phone and would recommend them any day. We appreciated y'all!!
Hartcraft Septic has always provided fast, friendly service with a straightforward approach. They work efficiently to complete the job quickly, at fair and reasonable prices, explaining everything clearly along the way. They never charge for extras, which shows their honesty and integrity. This family-oriented company truly makes you feel like you're part of their own family. I highly recommend them to anyone needing their services, trusting they'll treat you with the same care and respect.
Very detailed and professional!
Hartcraft Septic Systems has been providing excellent service for Fredericksburg Funeral Home for 20 years. Annual inspections & reports as well as fast repair service.
I’ve used Hartcraft Septic on several jobs as well as my personal house. They do an amazing job and I will continue to use them as my septic installer.
We moved to Fredericksburg, TX from another state in 2015. Paul Hartcraft was recommended to me by my home builder, who is from nearby Stonewall. We have three buildings that need sewage service. Paul Hartcraft came to where we were building and gave me a verbal estimated. I asked him to schedule the install. Paul came out with his equipment, dug the holes for the multiple tanks, dug the trenches and installed everything. He completed the job and I asked him what I owed him. He responded, "What did I tell you? I said "$XXX." He said "that's what you owe me." I was a bit surprised that the response wasn't something like "Well, the trenching wasn't what I expected." Or "These materials increased in price." Etc. His son, Paul IV, is now doing some of the heavy lifting in the business. He is very proactive in continuing the same level of inspections as his father. Paul IV has also started a septic cleaning service, which pleases me as I have not been very satisfied with the three contractors I've tried. Obviously, I highly recommend Hartcraft Septic
We had an aerobic system pump fail and Paul helped get us back up and running in a few hours. He is very knowledgeable and was very professional. He made sure everything was in perfect working condition before he put his stamp of approval on it. We also had great conversation with him along with teaching me the basics of how my system worked. Very Blessed to have someone like him in our community. Would highly recommend this company!!
Best septic business in town! 10/10 Recommend!
Paul Hartcraft comes from a multi-generation business, and it truly shows. He is extremely knowledgeable, fair with pricing, and consistently makes himself available. They came through for us in a clutch situation over Thanksgiving when we had an urgent issue and helped get it resolved quickly. The stakes were especially high because this was a 12-bedroom short-term rental with over 30 guests relying on uninterrupted service. Their professionalism and responsiveness made all the difference, and I would not hesitate to recommend them.
Very responsive and easy to work with!
Paul was extremely accommodating for us. I happened to see his truck at a neighbors home and gave him a call. I asked about setting an appointment for him to check our system. Explaining we had been in the home for nearly six years he opted to stop prior to leaving the neighborhood. Paul pull the caps and told me we were way overdo, (60% of capacity) He immediately gave me the option to pump the tanks right then and there. Of course I took him up on that option. Knowing nothing about how this was supposed to be checked and properly maintained he took his time to show me our present condition and explain to me what to do in the future. Paul already has us on a reminder list in the future. The tanks are out of site and out of mind so that is helpful! I won’t gross you out with the before pictures but here are the after ones. I will definitely only use Paul in the future and will refer him to anyone I know or who asks. Thanks Paul!
Thoughtful and timely service. The increased automation of notifications has been a good addition that makes things easier for the customer.
Hartcraft Septic Systems has installed both aerobic and standard septic systems for me. They are a cut above the rest, providing excellent installation. The service and support after installation is first class. Very responsive to inquiries and needs of the customer. Without reservation I can recommend them for all your waste water system needs.
We rely on Hartcraft Septic Systems not only to handle our routine maintenance requirements but also when system issues come up. They have been extremely responsive when, for example, pump problems have occurred. They’ve been our contractor for over seven years. No plans to change!
Family owned full service septic service local company. We have been customers for eight years. We are pleased with their company reliability and professional attitude.
Quality workmanship; Paul installed and diligently maintains my aerobic septic system.
This company has been servicing my property for over 5 years. They have always been very punctual when performing maintenance services, and when I've needed repair services, they've also done a great job. They also offer a warranty on their workmanship. In conclusion, I would recommend them 100%.
Excellent work and service for twenty years. Hartcraft Septic is the best.
Paul Hartcraft did our septic years ago and it’s worked great ever since! He’s a driven man with an unmatched work ethic both in both quality of work and speed. I absolutely recommend getting your septic done by him!
10 minute return call & same day work response for septic service! Hats off, best response time, quality work, & great price for anything in Fredericksburg!
Hartcraft has been our septic company for the last 20 years; always on top of things and taking good care of us and our service. I highly recommend them!
Paul and the team did a great job on the new house septic system. They are prompt to answer questions and to perform quarterly maintenance checks.
Superb service. Always there to take care of my system whenever an issue arises.
The Hartcraft team worked quickly, answered any questions we had, had high level of professionalism, and vast knowledge. Thank you guys!
Fantastic and efficient work we had done by Paul of Hartcraft Septic Systems!! I highly recommend them for your next project!
Hartcraft installed and services our aerobic septic system. They inspect our system on schedule and always let us know ahead of time that they're coming. They are always courteous and polite, and take the time to discuss our systems' status and answer our question. Couldn't ask for more.
Several people had come out to give us a bid but no one could find a location for a standard system except Paul! Did an excellent job and quickly responds!! Highly recommend this company!!!
This family operation installed our system over 20 years and has maintained it since. Great service and even better people. Also, always very, very responsive. Can't recommend them highly enough!
Hartcraft installed a septic system for our guest cottage. They were knowledgable and efficient and even pumped out our house system.. We were very happy with their work
Paul and his team do great work and are extremely responsive!
Great Service and very prompt and attentive when we have any issues. Highly Recommend Paul for all your septic needs.
Hartcraft Septic has installed multiple systems for me. They are the best. Professional and great maintenance after install. Highly recommend!
I really recommend Hartcraft septic they very knowledgeable and good at their job, and very fast turn around and a job well done, very fair and well price and honest people ill recommend them every time
Hartcraft has done a great job. They installed a system for us and do the periodic checks and perform maintenance when necessary. I would recommend them to anyone!
Great service!
Professionals who are on time and communicate well with me.
They did a great job putting in my septic system. They have maintained it and have always fix any of the few problems that I have had. Fantastic owners and awesome crew.
Great bunch to deal with!! They will take good care of all your needs!!
Hartcraft Septic system is a great company. Always on time, very respectful of your time. quick to finish what they are supposd to.. I have mentioned so many people about them.
Great people, you call they tell when they’ll be there if it’s not the same day it will be the next
Quick response to my call - came out that afternoon. Had to replace a float switch - he had what he needed on his truck. Problem solved at a fair price.
Hartcraft has installed three septic systems for me in the last 14years and done some road work. I am very satisfied with their work and will continue you use them. I find them to be honest, realistic, reliable and fairly priced.
Two commercial septic maintenance contracts for 14 years and a complete new system. 14 years of excellence, dependability and always fair! Thank you!
Great customer service and excellent clean up before leaving! 10000% recommend!
Heartcraft septic is without question the go to company for waste water. They are trustworthy dependable, and great communicators. Paul does what he says he will do and meets timelines. I was really pleased with the post install and follow-ups. I can’t recommend these guys enough!
Hartcraft is an excellent installer, inspector, and repair business. I recommend their services. George E King. P.E.
Paul helped me out a lot. Very honest, and prices were unbeatable. He installed a large septic system for a multi unit site.
They go above and beyond. My system is down a rocky slope and they will even put in my chlorine tablets for me! It’s not easy for me to get to it. Great people! Highly recommend!! ⭐️ ⭐️⭐️⭐️
Our family has always received excellent service and direction from the team at Hartcraft. Prompt response time and leaders in the industry that we trust. Heartcraft is the best around, call them!
Great people , hard working, Johnny on the spot!
We've used Hartcraft for several years to maintain our septic system and have had great service! We rarely have issues, but when we do Paul is quick to reply and schedule a visit for repair if necessary. Would definitely recommend!
Hartcraft Septic Systems has been great to work with. Always quick to respond and takes care of all my maintenance and issues. Would recommend to anyone.
Paul is great. He went above and beyond to help us out.
I have been pleased with the service I received through Hartcraft Septic. Anytime, I have an issue, they respond within a timely manner.
They responded quickly did a great job.
Paul went above and beyond on our project. I’d recommend working with him.
Hartcraft installed the entire septic system when we remodeled in 2005. The system has been trouble free ever since. The system was pumped and inspected when we moved and it passed without any additional care. It doesn't get any better than that.
Highly recommend them for all your septic needs!!! Very professional, fair and their service is great!!!
Hartcraft installed and services our aerobic septic system. They inspect our system on schedule and always let us know ahead of time that they're coming. They are always courteous and polite, and take the time to discuss our systems' status and answer our question. Couldn't ask for more.
Hartcraft Septic Systems has installed two separate systems at my property. The first was for a 7000 square-foot home and the second was for a smaller guest house. The level of communication and professionalism has been second to none. Paul and his team are extremely thorough and regularly provided me with options and suggestions on how to best maintain and ensure the longevity of my system. There always seemed to be a legitimate concern for “doing the job right!“. As a retired Navy officer, I can offer no higher compliment for this team and their professionalism. As a closing note, I remain available to anyone who wishes to contact me about my great experience with PAUL and team
This family run company has been working hard in this community for decades and it shows - they are experts at their craft, and do what they say they’re going to in an efficient and professional way. Everything was communicated clearly before and during the job. Paul and his son always took time to answer our questions. Our calls were always answered or returned quickly, and we really saw them go the extra mile to get our job done. It was greatly appreciated. Highly recommended for your septic / waste water needs
Hartcraft is the best in town! They check my system regularly and I am so pleased with their service.
Hartcraft Septic has been our provider since the opening of Fredericksburg Funeral Home in 2006. They ALWAYS give us fast dependable service. No worries with Hartcraft!
Most efficient, honest and best all around service and installation you can find —in the Hill Country or anywhere. Multi generational company that breeds not only quality work and performance but honesty and values are applied. I would not use anyone else for my projects. Hands Down 10 STAR ⭐️
We had a great experience working with Paul and his company. They did a great job, were very kind, and more than happy to answer any questions we had. We would highly recommend!
Hartcraft has always been super helpful and gets things done quick!
We have used Hartcraft Septic Systems ever since we moved here in 2019. Their system has worked flawlessly and their service and support has been excellent . I highly recommend them. Brownlee Bowmer
Hartcraft takes care of our system. They are easy to communicate with and take care of business. We really appreciate their service.
Hartcraft and crew did an awesome job on our new septic! The cleanup of debris and final product - septic area is nice and neat. Paul Sr really knows the business and Paul IV is following closely in his footsteps! I highly recommend Hartcraft Septic.
Very professional . Punctual and cost effective service Will definitely use again
Hartcraft Septic, Paul Hartcraft, installed my system over twenty (20) years ago, and has done all maintenance since. I would recommend him and his company without reservation.
Very friendly, professional, and efficient
They are fair on the pricing, always call when they are coming out and very professional.
We continue to have only good service and experiences with Hartcraft Septic Systems. I guess we are about 4 1/2 years in now since we moved into our home and began using the septic system and dealing with Paul and his son, Paul. I think it’s Paul III and Paul IV, but don’t hold me to that. If I call and don’t get them on the first call they call me back. If I have a problem we get it resolved quick. Paul and Paul know what the issue is before I finish talking. If it’s something I can fix; I fix it. If not, Paul and or his team are on site quick…I’d say no more than a day later. I view this as great service. Especially in today’s world of emails, texts, and hard to talk to folks at any number of companies we deal with. Hartcraft Septic know their business well and they execute the job well. Every time. -BP
I have used Hartcraft Septic Systems for installing large commercial systems down to my personal residential system and used them to pump my septics. In my opinion they do the best job in town. Great people that are always hard working and Johnny on the spot. These people are early on the scene and quick to get her clean. I highly recommend this bunch!!
Ver professional and gave good detailed information on how to continue to maintain proper care for our septic system.
Very well established father and son business. Knowledgable in a the regulations and state requirements thatust be met with septic systems nowadays. Communicative and on time. Highly recommend!
I called Hartcraft Septic Systems to investigate a pump alarm warning. Although late in the day, Paul said that he would come by and check it out. Not only did he arrive promptly, but he diagnosed a failed pump and was able to replace it with parts on hand. Perhaps more importantly, Paul exhibits a great deal of enthusiasm and interest in providing quality work, with an eye towards building a strong business for the future. Nicely done.
Good work. Clear communication. Solid maintenance. Would hire them again
I’ve just started working with Paul on preparing our lot for building a new home. Communication has been good and the work is looking great so far. I will post more on our experience when the job is complete.
Hartcraft is now full service with septic clean out and they did a excellent job cleaning my system.
The only folks in town that I would ever deal with for all things septic system. Great service.
Always professional and always notifying us when they will be here. Fair pricing.
We usually respond via text within a few minutes.
We usually respond via text within a few minutes.